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Spin Galaxy is a relatively new player in the online gaming industry, having entered the scene around 2018. As its name suggests, this casino brand aims to transport players into a galaxy of entertainment and excitement, offering an array of slot machines and other popular games.

Brand Overview

The website design of Spin Galaxy is sleek and modern, featuring a dark blue background that contrasts perfectly with the vibrant colors of the spingalaxy.nz slots themselves. The navigation menu is user-friendly, making it easy for newcomers to find what they’re looking for. Upon closer inspection, however, some features stand out as inconsistent or even confusing.

One peculiarity of Spin Galaxy’s platform is its decision to use two different domains: spin-galaxy.com and galaxycasino.co.uk (the latter being primarily aimed at the British market). This dual-brand strategy raises questions about brand identity and marketing efforts. While it may be an attempt to cater to diverse audiences, some potential drawbacks are discussed later.

Registration Process

Signing up for a Spin Galaxy account is straightforward. By clicking on "Sign Up," users can access a registration form where they need to provide basic information such as their name, email address, phone number, and date of birth. Once submitted, new accounts will be automatically verified via SMS or email. Players who prefer the instant-play experience without creating an account have the option to play guest mode.

The company behind Spin Galaxy is part of a larger group known for its gaming operations in several countries across Europe. While not explicitly stated on their website, they may be subject to regional regulations and licensing requirements due to this international presence.

Account Features

Active players enjoy various benefits when having an account at Spin Galaxy. For instance:

  1. Deposit Methods: Users can pay using a range of currencies (Euros being the standard), including Visa, MasterCard, Skrill, Neteller, Paysafecard, and even Bitcoin.
  2. Withdrawal Options : Players have access to several ways for withdrawing winnings, although some methods require identity verification before their first withdrawal.

Despite these features, there’s an inconsistency with regard to player balances being displayed in a separate window rather than directly on the game screen or the profile page. This makes monitoring and managing funds more complicated than it should be.

Bonuses

Spin Galaxy operates several promotional schemes:

  1. Welcome Bonus: Upon registering (without using bonus codes), new players are eligible for 100% up to £200, divided into two portions: the first payment of at least £10 gets a 50% match up to £75 on its value (£25 in cash). The rest is paid out only after placing five bets equal to or higher than £40.
  2. Match-up Offers : Periodic weekly deals and seasonal tournaments often feature free spins, as well as matches.

Payments and Withdrawals

Money can be deposited into the player account via most standard banking methods (bank transfers being an exception). Currencies offered for playing on Spin Galaxy’s platform include British Pounds Sterling and Euros. Unfortunately, some payment details remain vague due to ongoing regulatory changes affecting gaming services worldwide:

  • In terms of deposits: Card payments take up to a day or three; bank transfers typically require 2-3 days.

Withdrawals are made possible via the following methods but might be delayed (5 working days on average) due to processing, verification, or pending procedures:

  1. Credit cards
  2. Skrill
  3. Neteller
  4. Bank transfer